What is required to provide technical support?
1. To determine the purchase, we need your email address, which was specified when paying for the goods, or the invoice number. You can view the account number in your personal account.
2. In case of an activation error, it is advisable to provide a screenshot or photo of the activation error. Or describe the problem as it is written in the activation error.
Technical support response time
The response time is determined by GMT +3.
From 7:00 to 23:00 – The response time is from 30 seconds to 2 hours, depending on the workload of the operator.
From 23:00 to 7:00 – The response time can be increased to several hours.
Write to us on any contacts:
After the purchase, you will automatically have a personal account created in digiseller.market You can write to the purchase chat in PA, or to us by Email: admin@softcomputers.org
We also provide technical support in online chat on the website and in messengers.
Remote assistance
This technical support is provided only for existing customers. In case of any special difficulties, at the request of the client, we can connect remotely via Anydesk or TeamViewer. Our specialist will connect remotely and try to solve the problem.
This support can be provided only in case of problems with activation, and installation of any applications other than Windows installation, because it is unfortunately impossible to install the system remotely.
Attention! Payment on our website SoftComputers.org it is carried out only on the product pages by clicking on the “Buy” button. Our operators in tech support chats never ask to pay to bank card numbers, PayPal, etc. payment systems.
Avoid scammers, current contacts are listed only on our website.