Sometimes it happens that, for example, you install one version of Office, but a completely different version ends up being installed.
This can occur for several reasons, namely:
1) You didn’t fully uninstall the previous version of Office. Use this guide to completely remove Office.
After that, install the correct installer.
2) A key from a different version of Office was previously entered in your system’s registry, and the application version is now determined by that key. In this case, you need to remove the Office key from your system following this guide.
Afterwards, restart the application and enter the key for the version of Microsoft Office you need. If you don’t have a product key, you can purchase one from our catalog.